Shipping Information

We take care in preparing every order so it arrives safely and exactly as expected.

• Processing: Most orders ship within 72 hours (Mon-Fri, excluding holidays)
• US Delivery: 1 to 5 business days after shipment
• International Delivery: 2 to 12 business days by DHL, depending on the shipping option you choose. Duties and taxes are prepaid at checkout, so parcels move straight through customs rather than waiting on payment.
• Tracking: You'll get a tracking email the moment your order ships

During busy periods or for more complex orders, processing may take up to 5 business days.

United States

• Flat rate: $8.99, tracked and insured
• Free shipping on orders $99 and over
• Carrier: USPS Priority Mail, with Priority Mail Express available at checkout

International

• DHL, Delivered Duty Paid, with economy and express options in most countries, calculated live at checkout by destination and weight
• Delivered Duty Paid, so import taxes and duties are settled at checkout and nothing is owed on delivery

Every order, everywhere, is fully insured and packed in eco-conscious materials.

One carrier. Nothing owed on delivery.

We ship internationally with DHL, Delivered Duty Paid, to 44 countries, with economy and express options in most of them. Typical transit is 2 to 12 business days from the day your order leaves us, depending on the option you choose.

Delivered Duty Paid means your import taxes and duties are calculated and collected at checkout, at the real rate for your country. Two things follow from that:

• Nothing is owed on delivery. No courier invoice, no held parcel, no brokerage fee. The total you approve at checkout is the total you pay.
• Your order clears customs faster. Prepaid shipments move through clearance instead of waiting on a payment request.

What you'll actually be charged varies by destination and by order size. Most countries set a threshold below which nothing is due at all, so a smaller order often carries no import tax whatsoever. Larger orders are charged at your country's standard rate, and you'll see the exact figure at checkout before you commit to anything.

Every international parcel is fully insured and tracked door to door.

Something not right? We'll make it right. Visit our Returns & Guarantee page for full details on our policies and how to get started.

Every order ships in recyclable or biodegradable materials. No unnecessary plastic, no filler waste. We also partner with reforestation initiatives, so your purchase helps give back to the earth.

Add a note at checkout and we'll include a handwritten message with your order. Just let us know what you'd like it to say.